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corporate SOCIAL RESPONSIBILITY

The ambition of Total group is to be a major player in the field of energy as it commits to provide energy whenever needed. In countries where the Group operates, the objective is to maintain sustainable operations while respecting the most recognized standards concerning security and the protection of people and the environment. In countries where it is established, Total makes every effort to progress in a relationship of mutual respect with all its partners, in the spirit of solidarity, contribution to education, entrepreneurship and access to energy. In Lebanon, Total Liban reflects this commitment through its main Corporate Social Responsibility pillars that demonstrate the choices and orientations of the subsidiary that has been present in the Land of the Cedars since 1951:

Giving back to the community through the implementation of projects in alignment with Total Foundation pillars which are: road safety, forests & climate, youth inclusion & education and cultural dialogue & heritage. Giving back to the community also extends to including charitable donations;

Fostering long-term local relationships through the establishment of solid dialogue opportunities with the stakeholders and the implementation of a feedback management system to collect and react to customers’ complaints;

Reducing the affiliate activities impact on the environment through the solarization of TOTAL network in Lebanon, the implementation of HSEQ equipment and procedures at the affiliate sites and the instigation of the energy efficiency concept among employees.